Student contract and cancellation policyCrystal Fisher2020-08-07T21:31:35+01:00
Scope and Limitations of the Online English Lesson Contract / Registration
The following policy pertains to both Individual and Group language lessons booked at the online language school, Bespeaking. The conditions of this policy will only be applied after official registration for enrollment at Bespeaking and payment of a one-time registration fee of 25€.
Bank / Legal Holidays
Lessons will not be held on official bank holidays unless other arrangements with Bespeaking have been agreed to.
Terms of Payment
Lesson fees can be paid on bespeaking.com through Paymill using a credit card, Paypal, or direct deposit.
Lesson fees are paid in advance before lessons can be booked with a teacher. In the event of a price change, students will be informed in writing. Units never expire.- Group lessons are paid monthly at the beginning of each month, are open-ended, and require 4 weeks notice of cancellation.- Individual lessons are paid in advance, either in single units or in bundles of units at the student’s discretion.
– Individual Lesson: students who have booked individual lessons may cancel their lesson any time up to 24 (twenty-four) hours before the start of the lesson, regardless of the day of the week, at no charge. If the student cancels the lesson less than 24 hours before the start of that lesson, 100% of the lesson fee will be charged.- Group Lessons: students pay a monthly fee to participate in group lessons whether they are able to attend the lesson or not.
Teachers at Bespeaking will not pass on any sensitive or confidential information shared by the student during the lessons to a third party. Contracts for teaching are made with Bespeaking solely and not with individual teachers.
Jurisdiction and Governing Law
German law shall apply to the exclusion of CISG.
Place of fulfilment and jurisdiction is Stuttgart.